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Refund Policy

Posh Pink Marketing Last Updated: May 9, 2026

Overview

At Posh Pink Marketing I am committed to delivering high quality marketing services and ensuring my clients are happy with the work I provide. Please read this policy carefully before engaging my services.

1. Project Initiation Retainer

The $400 Project Initiation Retainer is non-refundable once work has begun. This fee covers:

  • Initial discovery and onboarding

  • Account access setup

  • Kickoff consultation

  • Project planning

If a project is cancelled before any work begins the retainer may be refunded at my discretion.

2. Hourly Services

  • Hourly services are billed for time actually worked

  • Completed and delivered hourly work is non-refundable

  • If you are unsatisfied with completed work please contact me within 5 business days of delivery so we can discuss revisions

3. Monthly Packages

  • Monthly packages are billed at the beginning of each month

  • If you cancel mid-month you will not receive a refund for the remaining days

  • Cancellation requires 14 days written notice as outlined in your service agreement

  • No refunds will be issued for work already completed within the billing period

4. Project-Based Work

  • A 50% deposit may be required before project work begins

  • This deposit is non-refundable once work has started

  • The remaining balance is due upon project completion and delivery

  • Completed and approved work is non-refundable

5. Revisions

  • I want you to love your finished product!

  • The number of included revisions is outlined in your proposal or contract

  • I will work with you to make reasonable adjustments within the agreed scope

  • Additional revisions beyond the agreed scope are billed at $85/hour

6. Circumstances Beyond My Control

Posh Pink Marketing is not responsible for and will not issue refunds for:

  • Results or outcomes of marketing campaigns

  • Platform changes or algorithm updates outside of my control

  • Delays caused by the client's failure to provide required information or approvals

  • Third party platform outages or issues

7. Disputes

If you are unhappy with any aspect of my services please contact me immediately. I am committed to finding a fair resolution and will work with you directly to address any concerns before any formal dispute process is initiated.

8. How to Request a Refund

If you believe you are entitled to a refund under this policy please contact me:

Email: taradesignsbusiness@gmail.com Phone: 360-522-3622

Please include:

  • Your name and business name

  • Invoice number

  • Description of the issue

  • What resolution you are seeking

I will respond within 2 business days to discuss your request.

9. Changes to This Policy

Posh Pink Marketing reserves the right to update this Refund Policy at any time. Changes take effect immediately upon posting to this website.

10. Contact Me

Tara Posh Pink Marketing Email: taradesignsbusiness@gmail.com Phone: 360-522-3622 Website: poshpinkmarketing.com Location: Mason County, WA

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